Competitive and market intelligence services

A managed competitive intelligence service and market intelligence service in one. Your competitors, your verticals, your regulators and the questions your leadership team is actually asking, reduced to one short brief a week. Every signal source-linked and reviewed by a senior analyst before it reaches you. No dashboard, no seats, no adoption problem.

What is a competitive intelligence service?

A competitive intelligence service is a managed service that monitors your competitors, markets, regulators and buyers on your behalf and delivers the findings as a finished, decision-ready brief. Unlike competitive intelligence software, nobody on your team logs in, writes queries or filters results. You define the verticals, competitors, accounts, strategic questions and exclusions once; the Market Signal Desk operates the scanning, filtering, analysis and senior review behind them and sends one email a week, on the day and hour you choose.

Information is everywhere. Signals are hard to find in the noise.

Nobody in your market lacks access to information. What is missing is the reduction, from everything published to the two things that change a decision this week.

Why teams outsource competitive intelligence

Keyword alerts nobody reads. Unread past the subject line by Wednesday. Volume is what a supplier sends when it cannot prioritize.

One internal resource, one day job. Careful work, no market memory, and a deck that lands after the decision was already made.

A quarterly report, three months late. Thorough market context, delivered a quarter behind the market it describes.

Only what competitors publish. Competitor channels tell you what they chose to announce, never what a payer, regulator or lab network just did.

What you receive every week

Fully personalized, down to what you want ignored

One page, the Control Room, holds everything the Desk watches. You set it once in the onboarding session and adjust it whenever your market moves.

Your verticals, watched separately. Each vertical carries its own sources, its own weight and its own definition of a critical event, from Critical, which interrupts the week, to Priority and Watch.

Your watchlists. Named competitors, target accounts, distribution and channel partners, regulators and institutions, plus the priority markets that raise or lower everything inside them.

Your strategic questions. The two or three questions your leadership team holds every week are written into the profile, and each brief is scored against them.

Your noise filter. Good intelligence is partly a question of what never reaches you. You write the exclusions and we hold them, at the sensitivity you choose. The default is very selective: do not send ten interesting things, send the three we would regret not knowing.

It gets sharper every week. Two links and a note field at the bottom of every brief. More like this, less like this, or a written note, all applied before the next scan. No calibration meeting, no change request.

How the Desk works

  1. Profile. Your verticals, priorities, accounts, questions and exclusions, set in the Control Room.
  2. Scan. Regulators, payers, standards and guideline bodies, trial registries, filings, tenders, trade media and competitor channels, daily.
  3. Filter. Everything you asked us to ignore is removed before a human sees it.
  4. Judge. The Desk writes the commercial implication for your business, then a senior review drops whatever does not earn a line.
  5. Send. One email, on the day and hour you set, to the stakeholders you chose.

How it compares to Meltwater, Cision and monitoring platforms

Monitoring platforms solve the coverage problem and hand you the judgement problem: access, dashboards, alerts and a team to operate them. The Market Signal Desk is built the other way around. It delivers the finished product, priced below an enterprise monitoring licence plus the analyst it still requires. If you already hold a licence, keep it: your licensed coverage and exports become one more source layer under the brief rather than something we replace.

What the Desk deliberately does not include

What clients say

Anonymized at client request. Roles and sectors only, no names and no logos.

"We had an enterprise monitoring platform for years and it gave us volume, not understanding. This is deeper and richer: fewer items, each one explained against our accounts, and I can actually act on it before the Monday call." — Chief Executive Officer, Diagnostics group, Europe

"Our old platform told us what had been published. The Desk tells us what it means for us — the payer and regulator movements never made it into our previous alerts at all." — VP Commercial, Medtech scale-up, US and EU

"It replaced a subscription plus most of an analyst's week. The brief goes to the whole leadership team and nobody has to log into anything." — Chief Financial Officer, Industrial technology company, DACH

One brief, a company-wide advantage

The same six minutes answers a different question for each person on the distribution list.

Your first thirty days

Ninety minutes of your leadership team's time, once. Everything after that arrives.

  1. Days 1 to 5 · Profile session Ninety minutes with your leadership team to set verticals, markets, accounts, questions and exclusions. We configure the Control Room for you.
  2. Day 10 · First brief Your first brief lands with a baseline read of your market position and the signals that were already in motion before we started.
  3. Day 30 · Recalibration Thirty minutes to review what landed and what did not. The profile tightens and the briefs get more specific from week five onwards.

The alternative is not cheaper. It is slower.

Building this internally means a salary, a manager, a research tool stack, and roughly eighteen months before the analyst has enough market memory to be useful. The Desk is senior on day one, and the market memory already exists. One coverage, tender or regulatory decision anticipated a quarter early covers the year.

Investment is sized to your market coverage and discussed on the fit call. Six-month initial term.

Sourced, dated, human-reviewed.

Every signal in every edition carries its original source and publication date, the entity or theme it tracks, a concise factual summary, and a senior review before it reaches you. Interpretation is labelled as analysis and never replaces evidence. We state clearly what we monitor, what we do not, and which sources require your licences. No unsupported forecasts, no legal advice, no AI-generated facts without sources.

Built on the intelligence system that runs weekly for a pan-European group with roughly 4,000 employees.

Tell us what matters. We reply within one business day.

A few questions, no confidential information required. If it looks like a fit we book a 20-minute call, walk you through the full product overview, and follow with a scoped proposal.

Questions leadership teams ask

What is a competitive intelligence service?

It is a managed service that monitors your competitors, markets, regulators and buyers for you and delivers the findings as a finished brief. You define the scope once; the provider operates the scanning, filtering, analysis and review. Unlike competitive intelligence software, there is no platform for your team to learn and no queries to maintain.

How is the Market Signal Desk different from Meltwater, Cision or UNICEPTA?

Those platforms give your team access, dashboards and alerts to operate, and the filtering work stays with you. The Desk delivers the finished product: 8 to 12 signals a week, each source-linked, each carrying the implication for your business and a suggested next move, human-reviewed before it sends. If you already hold a monitoring licence we build on top of it instead of replacing it.

How personalized is it?

Completely. Your verticals are watched separately, each with its own sources, weight and definition of a critical event. Your named competitors, target accounts, partners and regulators sit on explicit watchlists. Your two or three standing strategic questions are written into the profile, and your exclusions are held as a noise filter so unwanted categories never reach you.

Who reads the brief?

Unlimited readers, no seat licences. In practice it goes to the executive board, finance, commercial leadership, regulatory or technical affairs and communications. Adding a reader means adding an address in the Control Room.

Which industries is it built for?

B2B companies in regulated and evidence-driven markets, including diagnostics, life sciences, medtech, biopharma, energy, industrial technology, infrastructure and financial services. Clients are based in the United States, Europe and the UK; coverage is set by market, not by where you are headquartered.

What does a competitive intelligence service cost?

Investment is sized to the market coverage you need, the number of verticals in scope and the depth of the monthly deep dive, with a six-month initial term. It is set below the cost of an enterprise monitoring licence plus the analyst that licence still requires. We give you the exact figure on the fit call, alongside the full product overview.

How quickly can we start?

The fit call takes 20 minutes. After it you receive the full product overview and a scoped proposal. Once confirmed, the ninety-minute profile session happens in the first five days and the first brief typically lands around day ten.

Which sources do you use?

Regulators, standards and guideline bodies, payers and procurement authorities, tender portals, trial registries, filings, trade media, company channels, and your own licensed feeds or exports where you hold the licence. Every proposal states exactly what is monitored, what is excluded, and which sources need client licences. We never reproduce paywalled content beyond licensed rights.

Is the brief AI-generated?

AI covers the volume: collection, deduplication and drafting. Senior judgement decides what deserves your attention, and a human reviews every edition for relevance, accuracy and nuance before it sends. Every factual statement links to its source. Nothing ships as an unreviewed machine summary.

What does the service deliberately not do?

It is not a dashboard, a raw signal feed, a ninety-page report, an assistant you have to prompt, or a seat-based licence. It does not make decisions for your executives, does not include primary research or expert interviews unless separately scoped, and does not provide 24/7 crisis coverage or legal advice in the standard engagement.

Configure it once. The intelligence arrives every week. Book the fit call and your first brief can land the following week, on the day and hour you choose.